Privacy Policy

1. Introduction

Welcome to OfficeDesignPro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website officecoursedesign.com and purchase our office interior design courses.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course or service
• Contact us through forms or email
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name (first and last)
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Professional information (job title, company)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Measure the effectiveness of our marketing campaigns

We use Google Analytics (G-LMC7ZJVSMC) and Facebook Pixel (916026120010463) for analytics and advertising purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your course purchases and orders
• Creating and managing your account
• Providing customer support and responding to inquiries
• Sending course materials and access credentials
• Sending administrative information, updates, and notifications
• Personalizing your learning experience
• Improving our website, courses, and services
• Conducting analytics and market research
• Sending marketing communications (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions
• Email service providers
• Web hosting and cloud storage providers
• Analytics providers (Google Analytics, Facebook)
• Customer relationship management (CRM) systems
• Marketing and advertising platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of others.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods include:

• Account information: Retained while your account is active and for 7 years thereafter
• Transaction records: Retained for 7 years for accounting and legal purposes
• Marketing communications: Until you unsubscribe or request deletion
• Analytics data: Typically retained for 26 months (Google Analytics default)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage and backup systems
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Restriction: Request restriction of processing your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Preferences

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of our website and your user experience.

For Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Twitter, Instagram, LinkedIn). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including South Africa and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, please contact us.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 of this policy. Our lawful bases for processing your information include:

• Contract performance (providing courses and services you requested)
• Consent (marketing communications, cookies)
• Legitimate interests (improving our services, fraud prevention)
• Legal obligations (compliance with applicable laws)

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us